Refund Policy
At NexGen University, we are committed to providing high-quality digital products and services to help you achieve your business goals. Due to the nature of our products, we have established the following refund policy:
1. Digital Products and Services
- All sales of digital products, including courses, e-books, and downloadable content, are final. We do not offer refunds or exchanges for digital products once they have been purchased and accessed. We believe that the value provided in our digital products is worth every penny, and we are confident that you will find them beneficial for your growth and success.
2. Course Enrollment
- When you enroll in a course or program at NexGen University, you gain immediate access to valuable content and resources. As a result, we do not offer refunds for course enrollments. We encourage you to carefully review the course description and curriculum before making a purchase to ensure it meets your needs and expectations.
3. Subscription Services
- If you have subscribed to any of our ongoing services, such as a monthly membership or subscription-based course, you may cancel your subscription at any time. However, we do not offer refunds for any payments that have already been processed. Your access to the subscription services will continue until the end of the current billing cycle.
4. Exceptional Circumstances
- In rare and exceptional circumstances, we may consider refund requests on a case-by-case basis. These requests must be submitted in writing within 14 days of the purchase date and must include a detailed explanation of the reason for the refund request. Please note that approval of such requests is at our sole discretion and is not guaranteed.
5. Contact Us
- If you have any questions or concerns about our refund policy, please contact our support team at support@nexgenuni.com We are here to assist you and address any issues you may have.
By purchasing our products or services, you agree to this refund policy. We appreciate your understanding and support as we strive to provide valuable and impactful content to our community.
Disclaimer: This refund policy is subject to change without prior notice. Please review this policy periodically for any updates
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